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LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...
Platforms: Windows, Mac, Android,iPhone,iPod
|License: Commercial||Cost: $36.00 USD||Size: 15.14 MB||Download (223): LiveChat Download|
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the...
Platforms: Windows, Other
|License: Demo||Cost: $69.00 USD||Size: 293.59 KB||Download (194): Queuing Model Excel Download|
Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service. You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your...
Platforms: Windows, Mac, Linux, Linux Gnome, Linux GPL, Linux Open Source, Unix, Other
|License: Commercial||Cost: $59.00 USD||Size: 2.42 MB||Download (29): PHP Customer Helpdesk & Ticket Script Download|
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web...
Platforms: Windows, Mac, Linux, Linux Open Source
|License: Commercial||Cost: $49.95 USD||Size: 9 KB||Download (112): Skymol Live Customer Support Software Download|
Business Letter Professional includes more than 1600 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The...
Platforms: Windows, Windows 8, Windows 7, Windows Server
|License: Shareware||Cost: $29.99 USD||Size: 1.22 MB||Download (1118): Business Letter Professional Download|
Daffodil CRM is a software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise.
New version provides the features such as Printable Reports and Export Facility.
Platforms: Windows, *nix, Windows CE
|License: Commercial||Cost: $0.00 USD||Size: 5.47 MB||Download (283): Daffodil CRM Download|
Skymol Communicator is a web-based customer service and live chat system using Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice, video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful...
|License: Commercial||Cost: $49.95 USD||Size: 1024 B||Download (128): Skymol Communicator Live Chat Software Download|
SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues...
|License: Demo||Cost: $299.00 USD||Size: 80.7 MB||Download (99): SightMax Download|
Issue Tracking Organizer for Windows: simple database management software that helps you to manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by...
|License: Shareware||Cost: $75.00 USD||Size: 7.16 MB||Download (97): Issue Tracking Organizer Deluxe Download|
Issue Tracking Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue Tracking Solution: Issues: catalog, manage,...
|License: Shareware||Cost: $149.95 USD||Size: 9.53 MB||Download (96): Issue Tracking Organizer Pro Download|
Skymol Communicator is a Software-as-a-Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site.
Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based...
Platforms: Windows, Mac, Linux
|License: Commercial||Cost: $34.95 USD||Size: 2 KB||Download (28): Skymol Communicator Live Help Software Download|
MagicDesk is a suite of modern web-based applications (apps) for customer service and support, highly integrated with each other, and assembled in one account. Every app share the same database, communicate with each other and has its dedicated purpose to perform its own task. Base apps -...
Platforms: Not Applicable
|License: Commercial||Cost: $399.00 USD||Size: 8.53 MB||Download (28): magicDesk Download|
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in...
Platforms: Windows, *nix, Windows CE, Pocket PC
|License: Commercial||Cost: $197.00 USD||Size: 1012.87 KB||Download (84): Universal FAQ Manager 2008 Download|
Save time and money with a email response management system designed for support teams.
Groups can coordinate and respond to e-mail easily and efficiently. No more duplicate responses by your team. All email message history is saved and easily referenced. Content analysis rules allow you to...
|License: Commercial||Cost: $895.00 USD||Size: 14.17 MB||Download (220): Email Responder Download|
Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call...
|License: Demo||Cost: $750.00 USD||Size: 146.27 MB||Download (83): BELLEROPHON HD Download|
CISS - Client Integrated Support System is a powerful help desk software system, that WILL allow you to improve your service and save you time and save you money in the process.
Here’s just some of the ways CISS can help:
Solve the problem on the first call. Being able to solve the...
|License: Demo||Cost: $130.00 USD||Size: 20.51 MB||Download (433): CISS Help Desk System Download|
" for a single user license... include customer management, contacts management, Transaction/Project (e.g. sales, customer service, etc.) Management, sales forecastng, sales process, literature mgmt, leads management, user definable additional screens, Task Management,...
|License: Commercial||Cost: $129.95 USD||Size: 45 KB||Download (274): iCRM Professional Download|
" is a multi user license, includes customer management, contacts management, Transaction/Project (e.g. sales, customer service, etc.) Management, sales and service process, forecasting, leads mgmt, literature mgmt, user definable additional screens, productivity tools,...
Platforms: Windows, *nix
|License: Commercial||Cost: $495.00 USD||Size: 45 KB||Download (122): iCRM Enterprise Download|
KCS SmartShop system offers retailers a complete retail management solution that can be adapted to meet unique retail requirements to improve in-stock positions, increase customer service while reducing labor costs, and decrease operation costs. SmartShop is a future generation RRP (Retail...
|License: Demo||Cost: $375.00 USD||Size: 133.51 MB||Download (1257): SmartShop Download|
This is the demo version of the SMS-Scheduler, which is a sms software allows you to broadcast mobile text messages or SMS (Short Message Service) messages to your customers according to your prefix schedule, or as and when you want to. It allows automatic group messaging, appointment reminders,...
|License: Demo||Cost: $89.99 USD||Size: 8.29 MB||Download (136): Airquace SMS-Scheduler Download|